A: The Southwest Arts Center offers free parking in a secured parking lot directly connected to the building. Parking attendants and security are on site during all performances.
A: The theatre opens for seating 30 minutes prior to show time. We recommend arriving 30 minutes prior to show time to avoid long waiting times at the box office. Performances begin on time with no late seating.
A: Late seating will be provided at the House Manager’s discretion. Patrons arriving late will be seated in a manner causing the least disruption to the performance and to other patrons in attendance. There is NO guarantee that late patrons will be seated in the exact seats purchased. No refunds or exchanges will be granted to/for patrons arriving after show time.
A: We want our patrons to be comfortable while attending performances so please feel free to wear anything from jeans to evening gowns.
A: Exchanges are reserved for subscribers only. Tickets are nonexchangeable for single ticket buyers. Preview Subscribers are able to exchange into non-preview shows with a $10 exchange. All other Subscribers have the ability to exchange tickets free of charge. Please call 1-877-725-8849 to exchange your subscriber tickets.
A: All ticket purchases are final sale and nonrefundable.